MNE Consulting

Privacy Policy

We take privacy seriously. This page explains what we collect on mneconsulting.org, why we collect it, and how we keep it secure. Processing is minimal, purpose-limited, and aligned with EU standards.

Data we collect

  • Contact form: name, email, company, service of interest, and your message — solely to respond to your inquiry.
  • Scheduling: when you book via our /book page, Cal.com processes the slot selection and creates a Zoom meeting link. We receive booking metadata (name, email, selected time) to host the call.
  • Routine logs & performance metrics: standard web analytics and performance measurements (via Vercel Analytics and Speed Insights) to keep the site reliable and fast. No invasive tracking, no ad-tech, no cross-site profiling.

Email processing

We use Resend as our email processor to send transactional messages (submission confirmations and internal notifications). Messages are processed only to deliver those emails and to respond to your inquiry. Authentication for our domain is enforced (SPF/DKIM/DMARC).

Calls and recordings

Intro calls are hosted on Zoom and scheduled through Cal.com. We may record a call only with your explicit consent at the start of the meeting, and solely for internal note-taking and quality purposes. If recorded, we retain the file for up to 180 days and then delete it. You can ask us not to record at any time.

Legal basis

Our legal basis for processing contact and booking data is legitimate interest (replying to your request, preparing a potential engagement, and operating our site/services). We process no special categories of data via the website.

Retention

We retain contact messages only as long as needed to handle your request and meet legal obligations. Booking metadata is retained per operational necessity. Where a recording exists (with consent), retention is limited to 180 days.

Security

We use modern hosting and transport security (TLS), strict DNS/email authentication (SPF/DKIM/DMARC), and reputable subprocessors (Vercel, Resend, Cal.com, Zoom). Access is limited to legitimate business needs.

Your rights

You may request access, correction, or deletion of your personal data. To exercise a right, please contact us via the form.

Controller & contact

Controller: MNE Consulting, Podgorica, Montenegro. For any privacy questions, please reach us through the contact form.

Last updated: 2025-09-05